Windows NT 3.5 Service Pack 2 Does Not Detect Windows NT Version
Article ID: 134326
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q134326
SYMPTOMS
When you run the Windows NT 3.5 Service Pack 2 Update program (UPDATE.EXE)
in Windows NT 3.51, the following STOP error message appears when you
restart Windows NT:
STOP: c0000139 - The procedure call point NtAllocateUuids could not be
located in the dynamic link library NTDLL.DLL
CAUSE
Windows NT 3.5 Service Pack 2 should only be applied to Windows NT version
3.5. The Windows NT 3.5 Service Pack 2 UPDATE.EXE does not detect if you
are attempting to install over Windows NT version 3.51.
WORKAROUND
To work around this problem, you must upgrade to Windows NT 3.51 again. The
Emergency Repair Disk cannot salvage the Windows NT 3.51 system since the
registry information for the operating system version has been changed to
Windows NT 3.5 Service Pack 2. The Repair process for Windows NT looks for
the operating system version.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5
Service Pack 2. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prodnt
Keywords: KB134326