Knowledge Base

Error Message: General Failure in Microsoft Transport

Article ID: 134356

Article Last Modified on 11/15/2006

Microsoft Windows 95

This article was previously published under Q134356

SYMPTOMS

When you send a multiple-recipient message that is password protected, you may receive the following error message:

General Failure in Microsoft Transport

CAUSE

The error message is misleading. It may occur if one of the receiving fax machines is a G3 fax machine. G3 fax machines do not support security features.

RESOLUTION

Remove the password protection from the fax before you send it to a fax machine that does not support security features.

MORE INFORMATION

If you send a single-recipient message that is password protected to a G3 fax machine, you receive the following error message:

Security features are not supported by the recipient

Additional query words: winfax

Keywords: KB134356