Microsoft Knowledge Base

Error Message: Unable to Set the Internet Phone Number...
Last reviewed: September 11, 1997
Article ID: Q134361

The information in this article applies to:

  • The Microsoft Network versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS

When you attempt to connect to The Microsoft Network, you may receive the following error message: 

   Unable to set the Internet phone number because of the following error:
   The device does not exist.

CAUSE

This message is likely to occur after you delete a modem and add a different one.

RESOLUTION

To work around this problem, follow these steps:

  1. Click OK in the error message box.

  2. If you were signing up, run Sign-up again. If you were signing in, return to the Sign-In screen.

  3. Click Settings.

  4. Click OK.

MORE INFORMATION

For information about another issue that can cause the symptoms described in this article, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q127138
   TITLE     : S3 Video Driver Conflicts with COM4

Additional query words: 1.20 1.3 2.00 2.50 msn pcmcia
Keywords : msnconnect kbenv kberrmsg
Version : 1.20 1.3 2.0 2.5
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 11, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.