Knowledge Base

Dr. Watson Access Violation Occurs Sending Mail Attachments

Article ID: 134427

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q134427

SYMPTOMS

If you enable "Check spelling of messages before sending" in Windows NT Mail (MSMAIL32.EXE), exit Mail, and send mail with a file attachment in File Manager, the following Dr. Watson for Windows NT error message appears and File Manager closes:

An application error has occurred and an application error log is being generated.

WINFILE.exe

Exception: access violation (0xc0000005), Address: <Hex address>

RESOLUTION

To correct this problem, upgrade to Windows NT 3.51 (if you have not already done so) and install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.1, 3.5, and 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Additional query words: prodnt 3.10 winfile 32-bit 32bit workgroup

Keywords: KB134427


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