Lotus Notes Does Not Print to a Network Printer with UNC Path
Article ID: 134514
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q134514
SYMPTOMS
When you try to print a document from Lotus Notes to a network printer, the
document is not printed.
CAUSE
The printer is connected using a Uniform Naming Conventions (UNC) path.
Lotus Notes does not recognize the UNC path, and therefore cannot find the
printer.
RESOLUTION
If you use a network printer, make sure the network path is associated with
a printer port. (This is also referred to as "capturing" a printer port.)
Otherwise, when you print to a network printer from Lotus Notes, you may
encounter problems.
To capture a printer port, follow these steps:
- Click the Start button, point to Settings, and then click Printers
on the menu that appears.
- In the Printers dialog box, using the right mouse button, click the
icon for the printer you use, and then click Properties on the menu that
appears.
- In the Properties box for the printer, click the Details tab, and
then click the Capture Printer Port button.
- In the Capture Printer Port dialog box, select the port the printer is
connected to, and then type the path to the printer.
- In the Lotus Notes Printer Setup dialog box, select the printer you
captured.
MORE INFORMATION
The third-party product discussed here is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Keywords: KB134514