Knowledge Base

Cannot Create Startup Disk During Setup w/Promise Controller

Article ID: 134531

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q134531

SYMPTOMS

When you are creating a Startup Disk during Windows 95 Setup, you may receive the following error message:
Disk Initialization Error
Could not properly initialize the floppy disk that you inserted.
Error: Disk sector was not found.
Click OK to continue.

CAUSE

This problem can occur if the floppy disk drive in your computer is connected to a Promise IDE controller. The hardware detection portion of Setup does not properly recognize floppy disk drives on a Promise IDE controller.

RESOLUTION

Do not create a Startup Disk during Setup. Instead, create a Startup Disk after Setup is finished by following these steps:
  1. Click the Start button, point to Settings, and then click Control Panel.
  2. Double-click the Add/Remove Programs icon.
  3. Click the Startup Disk tab.
  4. Click the Create Disk button.

Keywords: KB134531