Knowledge Base

cc: Mobile Hangs After Editing Modem Information

Article ID: 134554

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q134554

SYMPTOMS

When you are running Lotus cc:Mobile, the program stops responding (hangs) after you edit the information about your modem in the Edit Default Communications Method dialog box.

CAUSE

Lotus cc:Mobile uses Notepad to edit the modem information. Once Notepad starts, cc:Mobile waits for it to close before continuing. Because the version of Notepad included with Windows 95 is a 32-bit program, and 16-bit and 32-bit programs behave differently, cc:Mobile never gets notified that Notepad has closed.

RESOLUTION

Contact Lotus Technical Support for information about manually editing the file for cc:Mobile.

Keywords: KB134554