Knowledge Base

Cannot Install Fastback 6.0 with Install Program Wizard

Article ID: 134580

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q134580

SYMPTOMS

When you try to install Fastback version 6.0 with the Install Program Wizard, you receive the following error message:
To install Fastback Plus, please type
A:INSTALL if you have inserted the installation disk in drive A:, or
B:INSTALL if you have inserted the installation disk in drive B:
When you do so, the Fastback Setup program cannot find its setup files and cannot continue.

CAUSE

When the Fastback Setup program runs from the Install Program Wizard, it receives an invalid drive letter option from the wizard.

RESOLUTION

Run the Setup program in MS-DOS mode. To do so, follow these steps:

  1. Click the Start button, click Shut Down, click the "Restart the computer in MS-DOS mode" option button, and then click Yes.
  2. Run the Setup program from the MS-DOS prompt.

MORE INFORMATION

Fastback is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: KB134580