Microsoft Knowledge Base

Changing Swapfile Size May Cause Page Fault Error
Last reviewed: October 20, 1997
Article ID: Q134666

The information in this article applies to:

  • The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS

When you sign in to MSN, The Microsoft Network, you may receive the following error message: 

   EXPLORER caused an invalid page fault in module KERNEL32.DLL at
   0137:bff9a28c.

CAUSE

This error may occur if you have changed the size of the Windows swapfile.

RESOLUTION

Use the default settings for the Windows swapfile. Follow these steps to use the default settings:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click System.

  3. On the Performance tab, click Virtual Memory.

  4. Click "Let Windows manage my virtual memory settings (recommended)," and then click OK.

  5. Click OK or Close. If you are prompted to restart Windows, click Yes.

MORE INFORMATION

This error occurs if you have the "Show MSN Today title on startup" option selected and you have e-mail waiting on the server.

Additional query words: 1.00 1.05 1.20 1.30 2.00 2.50 msn
Keywords : msnconnect kberrmsg kbusage
Version : 1.00 1.05 1.2 1.3 2.0 2.5
Platform : WINDOWS

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Last reviewed: October 20, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.