X-Tree Gold for Windows 4.0 Produces GP Fault
Article ID: 134711
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q134711
SYMPTOMS
When you are scrolling down through a file using the DOWN ARROW key in
X-Tree Gold for Windows 4.0, you may receive a general protection (GP)
fault error message.
CAUSE
The GP fault is caused by an uninitialized variable in X-Tree Gold for
Windows 4.0. This uninitialized variable has no apparent effect in earlier
versions of Windows.
RESOLUTION
To work around this problem, use the mouse to scroll down through files
instead of using the DOWN ARROW key. For additional information about
resolving this problem, please contact Symantec.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or other-
wise, regarding this product's performance or reliability.
Additional query words: gpf
Keywords: kbappcompatibility KB134711