Knowledge Base

Secondary Sites Must All be Active Before Any are Upgraded

Article ID: 134716

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q134716

SYMPTOMS

Systems Management Server Hierarchy Manager does not upgrade any Secondary Sites until all the Secondary Sites, under the same parent, have an Active status.

The upgrade jobs remain in a pending state. When the non-active secondary sites are deleted or returned to active, the upgrade proceeds.

RESOLUTION

The administrator must resolve any problems with Secondary Sites or allow pending installations, de-installations, and component additions to finish before attempting the upgrades.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms SMS_HIERARCHY_MANAGER service install setup hman sms

Keywords: kbscman kbsetup KB134716


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