Knowledge Base

Beyond Planet Earth Generates General Protection Fault

Article ID: 134802

Article Last Modified on 11/15/2006

APPLIES TO

This article was previously published under Q134802

SYMPTOMS

When you try to run Beyond Planet Earth in Windows 95, you may receive the following error message:
SBP Caused a General Protection Fault in SBPUSA.EXE

CAUSE

This problem can occur if Windows 95 is using the High Color (16 bit) or True Color (24 bit) color palette. Beyond Planet Earth cannot run if Windows 95 is using either of these color palettes.

RESOLUTION

To work around this problem, configure Windows 95 to use the 256 Color or 16 Color palette. To do so, follow these steps:
  1. Click the Start button, point to Settings, and then click Control Panel.
  2. Double-click the Display icon.
  3. Click the Settings tab.
  4. In the Color Palette box, click 16 Color or 256 Color.
  5. Click OK.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: gpf

Keywords: KB134802


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