Knowledge Base

Remote Control Fails With 15 Character NetBIOS Name

Article ID: 134824

Article Last Modified on 10/27/2006


APPLIES TO


This article was previously published under Q134824

SYMPTOMS

SMS remote utilities fail to connect to client workstations that have a fifteen character NetBIOS name.

WORKAROUND

To work around this problem, make the client computer name fourteen characters or fewer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms sms locate can't find sightnt rc

Keywords: kbnetwork kbsmsutil KB134824