KB134841 - Computer Powers Down When You Shut Down Windows

Article ID: 134841

Article Last Modified on 1/19/2007

Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98 Standard Edition
Microsoft Windows 95

This article was previously published under Q134841

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you use the Shut Down command on the Start menu to shut down Windows, your computer may automatically power down after displaying the message "Please wait while your computer shuts down."

CAUSE

This behavior is an Advanced Power Management (APM) feature. There is no way to change this behavior. The hardware powers down in response to a software request. This behavior occurs only on computers with a Plug and Play BIOS that supports APM features.

MORE INFORMATION

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:

Click here to view a list of shutdown articles

Additional query words: HWSYSAPM shutdown w98shutdown

Keywords: kbfaq kbhardware kbprb kbui KB134841