Knowledge Base

PPT7: Illegal Operation Error Saving File as PowerPoint 4.0

Article ID: 134870

Article Last Modified on 8/16/2005

Microsoft PowerPoint 95 Standard Edition

This article was previously published under Q134870

SYMPTOMS

When you choose to save a Microsoft PowerPoint for Windows 95 version 7.0 presentation as a PowerPoint version 4.0 presentation, you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you check the error details, you see the following comment:

POWERPNT executed an invalid instruction in module KERNEL32.DLL (or UNKNOWN) at ####:####

CAUSE

This problem may occur if you start the PowerPoint presentation by double-clicking the filename in Windows Explorer.

RESOLUTION

Open PowerPoint first, then open the file by clicking the Open command on the File menu. Save the presentation as a PowerPoint 4.0 file.

STATUS

Microsoft has confirmed this to be a problem in Microsoft PowerPoint for Windows 95 version 7.0. This problem was corrected in Microsoft PowerPoint 97 for Windows.

Additional query words: 7.0 7.00 general protection fault GPF

Keywords: kberrmsg kbinterop kbprb KB134870