Knowledge Base

X400: Err Msg: Translate to Local Form Failed on Message

Article ID: 134950

Article Last Modified on 10/30/2006

Microsoft Mail Gateway to X.400 3.2

This article was previously published under Q134950

SYMPTOMS

Version 3.2 of the Microsoft Mail Gateway to X.400 may not be able to successfully translate messages to local form. As a result, the following error will occur:

ERROR 3 (transmitting message to local message store): Translate to local form failed on message: xxxxxxxx

where xxxxxxxx is the message hexid that is then copied to the \X400\BAD directory on the gateway postoffice.

CAUSE

This error can occur if the X400GATE.EXE is being executed from a network drive, as opposed to local drive. When the X.400 gateway is installed, it prompts for the drive and path to the Microsoft Mail for PC Networks executable files. This is where X400GATE.EXE is placed. If it is located on a network drive, this error may occur.

RESOLUTION

Move the file X400GATE.EXE to a local drive, and ensure the TMP environment variable is pointing to a valid temporary directory on the local drive.

Additional query words: 3.20 3.x

Keywords: KB134950