Knowledge Base

Microsoft Fax Transmits at Lower Connection Speed

Article ID: 134974

Article Last Modified on 11/15/2006

APPLIES TO

This article was previously published under Q134974

SYMPTOMS

When you are faxing a document with Microsoft Fax, the default connection speed may be set lower than the highest possible connection speed.

CAUSE

This behavior occurs if you are using one of the following modems. Although you can use a higher transmission speed with these modems, transmissions may be unreliable.
  • US Robotics modem
  • Intel 14.4
  • Gateway Telepath

RESOLUTION

To use a higher transmission speed, follow these steps:
  1. Double-click the Mail And Fax tool in Control Panel.
  2. Click Microsoft Fax, and then click Properties.
  3. On the Modem tab, click your modem, and then click Properties.
  4. Click the Advanced button.
  5. Click the Disable High Speed Transmissions check box to clear it.
  6. Click OK.

Additional query words: usr

Keywords: KB134974


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