PC NTMMTA: Service Account Cannot Be a Group
Article ID: 135033
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Multitasking Message Transfer Agent 3.2a
This article was previously published under Q135033
SUMMARY
When you use the Microsoft Windows NT Multitasking MTA (NT MMTA), you
cannot assign the Service Account to a group. The Service Account option
must be a user. This user can belong to a group that has log on as service
privileges to centralize administration, but it must be a user.
If a group is entered in the Service Account option from the Edit Service
dialog box, then you will get the following error when you start the
service:
Could not start the MS Mail External - (instance)
service on \\computername.
Error 1069: The service did not start due to logon failure.
MORE INFORMATION
When the Services start, they log on. Although most services must log on to
the system account, some services can be configured to log on to special
user accounts. (Usually, of the default Services provided with Windows NT,
only the Directory Replicator and Schedule Services will be configured in
this manner.)
A user account used to log on a Service should be created in the User
Manager specifically for that purpose. Make certain that the user account
has the Password Never Expires option selected, and it has membership in
the appropriate groups. The particular group memberships assigned will
depend on the operations that must be accomplished by the service.
Additional query words: 3.50
Keywords: KB135033