Knowledge Base

SMTP: Postmaster Account Important to Track Mail Errors

Article ID: 135034

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q135034

SYMPTOMS

When the defined Smarthost for the SMTP Gateway recognizes problems with mail transfer or with delivering messages, a mail warning or status report will be sent to the Postmaster account of the Microsoft Mail system.

If no Postmaster account is present, the address gets replaced with chevrons (<>) so that the message gets delivered to the Admin account on the Microsoft Mail for PC Networks postoffice, instead of being bounced between systems.

MORE INFORMATION

By creating a Postmaster account on the Microsoft Mail system, these messages will be delivered to that account for observation. These messages can then be used to help determine the cause of problems with the message transfer between systems.

Additional query words: 3.00 failure error report

Keywords: KB135034


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