OFF95: Setup Tries to Remove Notes Files During Uninstall
Article ID: 135473
Article Last Modified on 8/16/2005
APPLIES TO
- Microsoft Office 95 Standard Edition
This article was previously published under Q135473
SYMPTOMS
When you use the Remove All (uninstall) option in Setup to remove a
Microsoft Office installation that was configured for Lotus Notes support,
you may receive the following error message:
Could not remove the file: _MSIMP32.DLL
CAUSE
This error message occurs when you are running a shared installation of
Lotus Notes and you have Read-Only access to the shared Notes directory.
During uninstall, Setup attempts to remove four DLLs from the Notes
directory. Because you do not have delete privileges, Setup cannot remove
the files, and the error message is displayed. The four DLLs that setup
attempts to remove are:
_MSIMP32.DLL
_IXLS.DLL
_XXLS.DLL
MSCTHUNK.DLL
Most likely, you will receive a "Could not remove the file" error message
for each of these DLLs.
STATUS
These error messages can be safely ignored. Click Ignore in each Alert
dialog box. Setup continues with the uninstall and will remove Office from
your computer.
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Additional query words: Lotus Notes
Keywords: KB135473