Knowledge Base

HP4 Driver Does not List MP Tray as an Available Source

Article ID: 135681

Article Last Modified on 10/31/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q135681

SYMPTOMS

Windows NT 4.0 Printers Folder and Windows NT 3.51 Print Manager does not list Multi Purpose(MP) Tray as an available paper source for the HP 4 series printers. Windows NT 3.5 has this option.

CAUSE

The paper tray names were changed in Windows NT 3.51 to provide a consistent interface between Windows NT and Windows 95.

RESOLUTION

To print to the MP tray on an HP 4 printer, choose Upper Paper Tray as the source. The output will be correctly routed to the MP tray.

Additional query words: prodnt 4m plus hp4 4mp

Keywords: kbprint KB135681