Error Printing to NetWare Printer w/Extended Character in Name
Article ID: 135819
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q135819
SYMPTOMS
When you print to a NetWare network printer, you may receive the following
error message:
There was an error writing to LPTx: for printer (xxxxxx): There was
a problem printing to the port. Check to make sure your printer is
configured to use a valid port. This printer will be set to work
offline. To save your print job in the local printer queue, click OK.
CAUSE
This problem can occur if the NetWare printer path contains extended
characters.
RESOLUTION
Instead of mapping the printer port and then printing to the port, print
to the print queue's Universal Naming Convention (UNC) path. To do so,
follow these steps:
- Click the Start button, point to Settings, and then click Printers.
- Use the right mouse button to click the icon for the printer you
want to change, and then click Properties on the menu that appears.
- On the Details tab, type the UNC path for the printer in the Print
To The Following Port box.
- Click OK.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95. We
are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Keywords: kb3rdpartynetclient KB135819