Knowledge Base

Canon BubbleJet Printers Unavailable for Macintosh Clients

Article ID: 135920

Article Last Modified on 10/31/2006


APPLIES TO


This article was previously published under Q135920

SYMPTOMS

Under Windows NT 3.51, when a Canon BubbleJet driver is installed and shared as an Services for Macintosh (SFM) printer, the first incoming print job from a Macintosh client does not print and then the printer is no longer published on the AppleTalk network as a Macintosh printer.

As a result, Canon BubbleJet printers cannot be used with Macintosh clients from Windows NT Server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51 We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt sfm

Keywords: kbnetwork kbprint KB135920