Knowledge Base

Modem Connection Lost After Dialing 20 Digits

Article ID: 136103

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q136103
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SYMPTOMS

When you dial an international or credit card call through a PBX phone system, the connection is lost after you dial approximately 20 digits.

CAUSE

Most PBX telephone systems have a 20-digit dialing limit. If you dial more than 20 digits, the call is terminated.

RESOLUTION

Contact your PBX administrator to inquire about having the 20-digit dialing limit changed.

Keywords: kb3rdparty kbprb KB136103