Using MS Exchange Remotely in Windows 95 Questions and Answers

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1. Q. Before upgrading to Windows 95, I used Microsoft Mail Remote version 3.2 with Windows for Workgroups. Can I dial into the Microsoft Mail 3.2 Message Transfer Agent (MTA) using the Microsoft Exchange client and Dial- Up Networking with Windows 95?
   
   A. No. You cannot dial into a Microsoft Mail 3.2 MTA using the Microsoft Exchange client, because Microsoft Mail Remote version 3.2 uses a unique protocol that only the Microsoft Mail Remote client can understand. To dial into the MTA, you must install the Microsoft Mail Remote client in Windows 95. If you want to use the Microsoft Exchange client, you must dial into a Microsoft Windows NT Remote Access Server (RAS) or Windows 95 Dial-Up Networking server instead of dialing into the MTA server.
2. Q. How do I configure the Microsoft Exchange client to store my personal information store (.pst file) on a network server?
   
   A. The Microsoft Exchange client does not have an option to automatically store your personal information store on a network server. However, you can do so by manually moving the .pst file to a network server that you have full access to, and then specifying the new location of the personal information store the next time you start Microsoft Exchange.
3. Q. How do I synchronize my personal information stores when I use Microsoft Exchange on multiple computers (for example, on a laptop computer that connects to the network using Dial-Up Networking, and another computer that is physically connected to the network)?
   
   A. To synchronize your personal information stores, use either of the following methods:
   
   
   • Choose one of your personal information stores to use as a starting point, and then move that .pst file to a network server that you have full access to. The next time you start Microsoft Exchange on each of your computers, specify the location of this personal information store.
   • Configure your computers to use the Remote Mail feature of Microsoft Exchange. Then, when you connect to a server to download your new messages, retrieve copies of the messages, rather than retrieving the original messages themselves. Once you have retrieved copies of a particular message on all of your computers, mark the message for deletion so that it will be deleted the next time you choose the Transfer Mail option.
     
     For more information about using the Remote Mail feature of Microsoft Exchange, view the Using Microsoft Exchange Remotely online Help topic in Microsoft Exchange.
4. Q. When I use the Remote Mail feature of Microsoft Exchange, what Microsoft Exchange services can I use to preview my messages?
   
   A. You can preview messages with the following Microsoft Exchange services:
   
   
   • The Microsoft Mail service
   • The Microsoft Network Online Service
   • The CompuServe Mail service
   • The Internet Mail service (included with Microsoft Plus! for Windows 95)
5. Q. What is the difference between the Update Headers and Transfer Mail options in the Remote Mail feature of Microsoft Exchange?
   
   A. Both of these options download all new message headers from the server. The Transfer Mail option also sends any mail that is currently stored in your Outbox. In addition, if you have previously downloaded message headers and marked some of these messages for retrieval, retrieval of a copy, or deletion, the Transfer Mail option performs the appropriate action on each of these messages.
6. Q. Why am I unable to retrieve mail when my computer is connected to the network, even though I can connect to the Microsoft Exchange server and it appears that I can send mail?
   
   A. The Remote Mail feature of Microsoft Exchange may be enabled. To disable this feature, click Services on the Tools menu, click Microsoft Mail, click Properties, click the LAN Configuration tab, and then click the Use Remote Mail check box to clear it. When this check box is selected, you must use the Remote Mail feature of Microsoft Exchange to retrieve your new mail. To access the Remote Mail tool, click Remote Mail on the Tools menu.
7. Q. What is the Msremote.sfs folder used for?
   
   A. This folder is used by the Microsoft Mail service when you enable the Remote Mail feature to store address information when the Use Local Copy option is enabled, and to store other user account information.
8. Q. How do I enable Remote Mail for the Internet Mail service that is included with Microsoft Plus! for Windows 95?
   
   A. On the Tools menu, click Services, click Internet Mail, click Properties, click the Connection tab, and then click the Work Off- Line And Use Remote Mail check box to select it.