Article ID: 136541
Article Last Modified on 4/18/2003
APPLIES TO
This article was previously published under Q136541
SYMPTOMS
Start Books Online. The introductory dialog that appears includes an OK
command button, a Cancel command button, and a grayed and disabled Help
button. Pressing F1 to bring up a help dialog causes one of the following
error messages to be appear, depending on the operating system that you are
using:
Windows NT
The instruction at "0x00429318" referenced memory at "0x00000320".
The memory could not be "read".
Windows 95
The program has performed an illegal operation and will be shut
down.
After you dismiss this dialog, the InfoViewer terminates.
CAUSE
Visual SourceSafe ships with the InfoViewer application to enable
documentation to be viewed online. This is a known InfoViewer bug.
RESOLUTION
Do not press F1 when you see a grayed help button. To view one of the
topics, select its title in the list box and click OK. If you've decided
you don't wish to view any of the listed topics, press Cancel.
STATUS
This problem will be fixed in InfoViewer 2.52.
Additional query words: gp fault crash
Keywords: kbssafe400 kbprb KB136541