Knowledge Base

Using the Xerox 4700II Printer with Windows 95

Article ID: 136550

Article Last Modified on 11/15/2006

APPLIES TO

Microsoft Windows 95

This article was previously published under Q136550

SYMPTOMS

When you try to print in landscape mode on the Xerox 4700II color printer, you receive portrait output.

-or-
You receive the following error message when you print to the Xerox 4700II color printer:
ERROR: undefined
OFFENDING COMMAND:
STACK:

CAUSE

Windows 95 does not support the Xerox 4700II color printer.

The error message stated above occurs if you use the QMS 100 model 30 printer driver with this Xerox printer.

RESOLUTION

Xerox provides drivers for this printer for previous versions of Windows, but these drivers must be updated to be compatible with Windows 95. You may want to contact Xerox to inquire about the possibility of obtaining updated drivers.

MORE INFORMATION

The following table lists the Xerox 4700II color printer drivers:

   Language     Driver Name    Size      Date      Version
   -------------------------------------------------------
   PCL-5        4700pcl5.drv   185,867   9/29/93   1.1.0
   PostScript   X4700ii.drv    246,032   6/8/94    3.56.5

The third-party products discussed in this article are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: wwt

Keywords: KB136550