Display Applet Does Not Disable Drivers
Article ID: 136756
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q136756
SYMPTOMS
When you change your Windows NT display driver, this message appears:
At least one service or driver failed during system startup.
Use Event Viewer to examine the event log for details.
The event log says that this message is caused by the driver of your old
display adapter or another display you have installed.
CAUSE
When you install a new display driver, the display applet disables the old
driver if the Disable current driver check box is selected. One of the
following causes may not allow a driver to identify the new graphics
adapter.
- You first installed the wrong display driver and then the correct one.
- You changed your graphics adapter and booted with an entry from BOOT.INI
which resets the display to /BASEVIDEO.
- You changed your graphics adapter and booted normally. Your computer
reverted to standard VGA when the previously used driver did not find
the old graphics adapter.
The applet disables only the currently used driver. It does not disable any
previous drivers that have been installed.
RESOLUTION
Disable the driver manually. Do this with the Deinstall button in the
Display Applet or by changing the startup value for the driver you want to
disable in the Devices Applet.
NOTE: The Deinstall button does not actually delete the driver files. It
only disables the driver in the registry.
Additional query words: prodnt
Keywords: KB136756