Knowledge Base

WinFax Pro Software Causes 16-bit Applications To Hang

Article ID: 136780

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.51

This article was previously published under Q136780

SYMPTOMS

Delrina WinFax Pro uses a 16-bit application to send a fax through the print services of a WinFax driver. If you have configured the WinFax driver as the default printer driver, a Delrina WinFax Pro Send dialog box appears when you print. When you choose a cover page or switch to the 16-bit application to perform additional work, all 16-bit applications, including Delrina WinFax Pro, stop responding (hang).

RESOLUTION

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt ntvdm wowexec

Keywords: KB136780