Knowledge Base

XCLN: Alias PST Inbox Not Highlighted for Unread Messages

Article ID: 136803

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q136803

SYMPTOMS

You can create an alias .PST file (that is, you can add a duplicate Personal Folders information service pointing to the same .PST file). However, two Personal Folders items will appear in the folder view pane of the main window.

When an unread message is moved or copied into the duplicate personal folder, the name of the folder containing the unread message is not displayed in bold letters.

CAUSE

This is by product design. Two messaging services that point to the same .PST file is not a supported configuration.

Additional query words: boldface

Keywords: kbui KB136803


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