Knowledge Base

Cannot Print Multiple Copies to Microsoft Fax

Article ID: 136866

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q136866

SYMPTOMS

When you print to Microsoft Fax, if you increase the number of copies to be printed to more than 1, you receive the following error message:
This printer cannot support this many copies. Enter a number between 1 and 1.

RESOLUTION

This behavior is by design. Microsoft Fax assumes that you need to send only one copy of a fax to a recipient.

If you need to send more than one copy of a fax, you must perform the send operation as many times as you need to send copies.

MORE INFORMATION

The print notification dialog box is consistent with that used when you are printing to a printer.

Keywords: KB136866