Knowledge Base

Internet Tab Missing in Message Properties

Article ID: 136937

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q136937

SYMPTOMS

When you use the Internet Mail service for Microsoft Exchange that is included with Microsoft Plus!, the Internet tab may be missing in the properties for a message. This problem is more likely to occur when you are viewing the properties for a new message with a large number of attachments.

CAUSE

The number of attachments included with the message has caused the 64K size limit for the Internet header page to be exceeded. When this limit is exceeded, the Internet tab is not displayed in the properties for a message.

RESOLUTION

Separate the attachments into multiple messages, so that the Internet header page for each message does not exceed 64K. Note that this problem does not affect the contents of the message in any way.

Keywords: KB136937