Article ID: 137073
Article Last Modified on 8/18/2005
APPLIES TO
- Microsoft Schedule+ 1.0 Standard Edition
- Microsoft Schedule+ for Windows 7.0
This article was previously published under Q137073
1.00 7.00
WINDOWS
kbusage
SYMPTOMS
When you use version 1.0 or 7.0 of Schedule+ for Windows, and you try
to Open Other's Appointment Book..., the following error may appear:
For version 1.0:
The schedule file could not be opened. You may not have the necessary
access privileges or the file may be unavailable.
For version 7.0:
The schedule cannot be opened. Access is denied.
CAUSE
Either the access privileges have not been granted, or the schedule file
may be corrupt.
RESOLUTION
Setting Access Privileges.
If the access privileges have not set, they can be set by doing the
following:
For version 1.0:
- From the Options menu, select Set Access Privileges.
- From the Set Access Privileges dialog box, click the Add button.
- From the Add Users dialog box, select the users to grant access
privileges to. Click the Add button. Repeat as often as necessary.
Click OK when you are finished. This will bring you back to the
Set Access Privileges dialog box.
- The default access privileges will be assigned to the users. To modify
the user's access privileges, highlight the user in the Users field,
then select the appropriate level of access from the Privileges field
for the user.
- Click OK. Exit and Sign Out of Schedule+ to save the changes.
For version 7.0:
- From the Options menu, select Set Access Permissions.
- From the Set Access Permissions dialog box, select the Users tab, then
click the Add button.
- From the Add Users dialog box, select the users to grant access
privileges to. Click the Users button. Repeat as often as necessary.
Click OK when you are finished. This will bring you back to the Set
Access Privileges dialog box.
- The default access privileges will be assigned to the users. To modify
the user's access privileges, highlight the user in the Users field,
then select the appropriate level of access from the Permission
Details for <User Name> field for the user from the User Role
drop down menu. Click OK to save the changes to the schedule file.
Resetting Access Privileges/Permissions in the Schedule File.
For version 1.0:
- From the Options menu, select Set Access Privileges.
- From the Set Access Privileges dialog box, remove all access privileges
for users by first highlighting the user in the Users filed, then by
clicking the Remove button.
- Again from the Users field in the Set Access Privileges dialog box,
select the Default, and reset that to none in the Privileges field.
- Click OK. Exit and Sign Out of Schedule+ to save the changes to the
schedule file.
- Follow the steps for Procedure A to set the appropriate access
privileges for any users, paying special attention to reset the Default
privileges as well.
For version 7.0:
- From the Options menu, select Set Access Permissions.
- From the Set Access Permissions dialog box, remove all access
permissions for users by first highlighting the user in the Users filed,
then by clicking the Remove button. Once done, click OK to save the
changes to the schedule file.
- Follow the steps for Procedure A to set the appropriate access
permissions for any users.
STATUS
Microsoft has confirmed this to be a problem in versions 1.0 of Microsoft
Schedule+ for Windows and version 7.0 of Microsoft Schedule+ for Windows
95. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
If the access privileges/permissions have been set, but the user cannot
access the schedule file, there may be corruption in the schedule file.
Following the appropriate procedure above may resolve this. If the
procedure above does not resolve the issue, then the corruption in the
schedule file is too severe, and it may be necessary to restore the file
from backup.
Additional query words: schedule plus 1.00 7.00 .cal .sch .scd
Keywords: KB137073