Public Folders with Unread Messages Not Bold
Article ID: 137208
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
This article was previously published under Q137208
SYMPTOMS
Public folder names are not displayed in bold letters when there are unread
messages in the public folders. This is contrary to the behavior of private
folders that are displayed in bold letters when there are unread messages
in them.
WORKAROUND
To be notified that a public folder contains unread messages, create a
shortcut to that particular public folder. When the public folder contains
unread messages, the shortcut to the public folder will then be displayed
in bold letters.
To update the public folders instead of just the shortcuts would be
prohibitively uneconomical in terms of CPU and network bandwidth, as there
could be thousands of public folders and this would have to be done for
each user.
Additional query words: boldface faq
Keywords: kbprb kbusage KB137208