Knowledge Base

Disconnect Option Not Available When Using Remote Mail

Article ID: 137453

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q137453

SYMPTOMS

When you are using the Remote Mail feature of Microsoft Exchange, the Disconnect After Actions Are Completed option may be unavailable when you click either the Connect And Update Headers command or the Connect And Transfer command on the Tools menu.

CAUSE

You made a connection to a Dial-Up Networking server before you started Microsoft Exchange.

RESOLUTION

To enable the Disconnect After Actions Are Completed option, disconnect from the Dial-Up Networking server, restart Microsoft Exchange, and then reconnect to your mail server.

Additional query words: ras grey gray

Keywords: kbdialup KB137453