Knowledge Base

Error Browse Server Shares with File Manager: The Interface...

Article ID: 137478

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 3.51
Microsoft Windows NT Workstation 3.51

This article was previously published under Q137478

SYMPTOMS

The following error appears when you attempt to browse server shares from File Manager:

The Interface is Unknown

CAUSE

This error occurs when the Gateway Services for NetWare (GSNW) service is installed but the service is stopped. The error should be mapped and File Manager should bypass Gateway Services for NetWare.

WORKAROUND

To work around this problem, restart Gateway Services for NetWare.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.51 prodnt winfile GSNW

Keywords: KB137478