Knowledge Base

Password Change Fails Using DNS to Resolve Names

Article ID: 137554

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q137554

SUMMARY

When DNS is used to resolve names from Windows NT 3.5, the operation of changing a password may fail.

MORE INFORMATION

This problem occurs over TCP/IP because the client computer sending the request to resolve the name of the domain receives a response for the IP address of the PDC (Primary Domain Controller) from the DNS Server, but attempts to form a session with the PDC with the name of the domain as the destination instead of the name of the PDC. This results in a Negative Session Response from the primary domain controller with status Caller Name Not Found.



Under Windows NT 3.51, the three way-handshake and session setup are preceded by a NetBT request from the client computer for registered services on the PDC. Upon receiving the response, the client correctly establishes a session to the PDC with the PDCs machine name as the destination.





STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in Windows NT 3.51.

Additional query words: prodnt unable change C00000E5 service

Keywords: kbnetwork KB137554