Knowledge Base

Disabling Password Caching and Changing Passwords

Article ID: 137826

Article Last Modified on 1/19/2007

Microsoft Windows 95
Microsoft Windows 98 Standard Edition
Microsoft Windows 98 Second Edition
Microsoft Windows Millennium Edition

This article was previously published under Q137826

SYMPTOMS

If you use different passwords for Microsoft Windows products and Windows NT, attempting to change a password may result in not having the option to change the password and you can receive an error message in Windows NT. When you restart your computer, the password is changed, even though you received an error message in Windows NT when you tried to change it. The error message you may receive is:

The password you typed for Microsoft Networking is not correct. Please type the old password.

CAUSE

This behavior occurs when the Disable Password Caching policy has been set, or if the Windows products and Windows NT passwords are different.

RESOLUTION

Use the same password for Windows products and Windows NT, or have your network administrator enable password caching.

MORE INFORMATION

Password caching is enabled or disabled using the Policy Editor tool (Poledit.exe) to change the following value:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Network\DisablePwdCaching

NOTE: This registry entry does not exist by default.

Additional query words: Windows NT

Keywords: kberrmsg kbnetwork KB137826