Knowledge Base

OFF95: Online Registration Wizard Cannot Locate SignUp Wizard

Article ID: 137985

Article Last Modified on 1/19/2007

Microsoft Money 95
Microsoft Money 98 Standard Edition
Microsoft Office 95 Professional Edition
Microsoft Publisher 3.0 Standard Edition
Microsoft Windows 95
Microsoft Works 4.0 Standard Edition
Microsoft Works 4.5a

This article was previously published under Q137985

SYMPTOMS

When you try to register a Windows 95-based program using the online Registration Wizard, you may receive the following error message:

Registration Wizard

The Registration Wizard was unable to locate the SignUp Wizard which is used to transmit your registration information to Microsoft. Please make sure SignUp is properly installed then try the Registration Wizard again.

RESOLUTION

In order for the online Registration Wizard to work correctly, the MSN (The Microsoft Network) software component must be installed. To install the MSN software, follow these steps:

In Control Panel, double-click the Add/Remove Programs icon.
Click the Windows Setup tab.
Click the "The Microsoft Network" check box to select it, and then click OK.

Additional query words: w_works w_money

Keywords: kberrmsg kbprb KB137985