Windows 3.x Help File May Not Work Correctly in Windows 95
Article ID: 138157
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q138157
SYMPTOMS
When you use the Help system within a 16-bit Windows-based program, the
Help dialog box appears, but may not respond when you click underlined
text or hot spots.
CAUSE
This problem can occur if the Help file supplied with the program does not
comply with the standard Windows 3.x Help file specification. If the Help
files does not comply with the Windows 3.x Help file specification, it
will not work when you use it with the 32-bit version of Winhelp.exe
(version 4.0) included with Windows 95.
RESOLUTION
Contact the program's manufacturer to inquire whether an updated version
of the Help file is available.
MORE INFORMATION
To close the Help window, press CTRL+ALT+DELETE, click Windows Help, and
then click End Task.
Additional query words: hang
Keywords: KB138157