Printing Fails with "RPC Procedure Call Failed"
Article ID: 138244
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.51
This article was previously published under Q138244
SYMPTOMS
"RPC procedure call failed" error messages accompany the inability to
connect to remote printers or to spool print jobs. Other operations
besides printing may also generate similar RPC-related errors and may be
symptoms of the same problem.
CAUSE
When a multithreaded client is making RPC calls to a server, and the
server is rebooted or the network session with the server is otherwise
lost, the client does not reset the associations to the server when the
connection is reestablished. Thus the problem described here is not likely
to be seen in an environment where network connections are highly reliable.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51.
This problem was corrected in the latest Windows NT 3.51 U.S. Service
Pack. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: prodnt
Keywords: kbfix kbnetwork kbprint KB138244