Knowledge Base

SMS Administrator GPFaults Accessing Machine Properties Info

Article ID: 138572

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.1 Standard Edition

This article was previously published under Q138572

SYMPTOMS

A general protection (GP) fault occurs in the Systems Management Server Administrator when it gets information on Machine Properties from a SQL database. The GP fault has the following error message:

The Instruction at 0x00419767 referenced memory at 0x00000004.
The memory could not be read.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms sms general protection gpf

Keywords: kbnetwork kbsmsadmin KB138572