Knowledge Base

STOP 0x7F when Running Network Monitor Agent

Article ID: 138702

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q138702

SYMPTOMS

Your computer traps at approximately two months intervals when it runs Network Monitor Agent (BHNT.SYS) and is not rebooted during that interval.
The following stop error appears:
STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

CAUSE

This STOP error is caused by a divide by zero trap.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Additional query words: netmon prodnt sp2 blue screen

Keywords: kbnetwork KB138702