Print Jobs Not Clearing for Compaq Pagemarq Printers
Article ID: 138926
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q138926
SYMPTOMS
When you print to a Windows NT 3.51 server connected to a Compaq Pagemarq
15 or Pagemarq 20 network laser printer, print jobs are not deleted from
the print queue.
RESOLUTION
Check the firmware revision of your printer. Your Pagemarq printer should
have a firmware revision of 1.13 or later. To obtain the latest firmware
contact Compaq Technical Support at (800) 652-6672.
The products included here are manufactured by Compaq Computer Corp., a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Additional query words: prodnt PageMark
Keywords: kb3rdparty kbprint KB138926