Canon Printer Cannot Print Mixed Orientations to FILE: Port
Article ID: 139287
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q139287
SYMPTOMS
If you are using a Canon printer and you print a multiple-orientation
document to the FILE: port, some of the fonts in the document may not be
printed when you print the output file.
CAUSE
This behavior is caused by a problem in the firmware of some Canon
printers. The following printers are known to exhibit this behavior:
- Canon LBP-4
- Canon LBP-4U
- Canon LBP-4 Lite
- Canon LBP-4 Plus
- Canon LBP-8 III
- Canon LBP-8 III Plus
- Canon LBP-8 IIIR
- Canon LBP-8 IIIT
- Canon LBP-8 IV
RESOLUTION
To work around this behavior, use either of the following methods:
- Enable the Print TrueType As Graphics option. To do so, follow these
steps:
- Click the Start button, point to Settings, and then click Printers.
- Use the right mouse button to click the printer you are using,
and then click Properties on the menu that appears.
- On the Fonts tab, click the Use TrueType As Graphics option, and
then click OK.
- Do not use multiple orientations in one document. Print each section
of a multiple-orientation document as a separate document.
MORE INFORMATION
This behavior occurs only with documents printed to the FILE: port that
contain multiple orientations and more than one TrueType font.
For additional information about these printers, please contact Canon
Technical Support.
Keywords: KB139287