Knowledge Base

Mac Encarta: Animations Play with Faded or Unusual Colors

Article ID: 139319

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q139319

SYMPTOMS

When you play an animation in Encarta, the screen colors may appear faded or unusual, and the border around the animation may be pink.

CAUSE

This behavior can occur if Encarta cannot change the display color palette to 16 colors.

RESOLUTION

STATUS

Microsoft has confirmed this to be a problem in Encarta 1994, 1995, 1996, and 1997.

MORE INFORMATION

To correctly play an animation, Encarta needs to change the display color palette to 16 colors. If Encarta cannot change the display color palette, the animation plays with distorted colors.

This issue can occur on certain Power Macintosh computers with high performance video cards installed.

Additional query words: 1994 1995 1996 1997 mac multi media multimedia multi-media mmtitles kbmm pallette color pinkish washed fade wash dither dithered

Keywords: kbdisplay kbenv kbgraphic kbhardware kbui KB139319