Article ID: 139418
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Office 95 Standard Edition
- Microsoft Access 95 Standard Edition
- Microsoft Access 97 Standard Edition
- Microsoft Excel 97 Standard Edition
- Microsoft Excel 95 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft PowerPoint 95 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft Word 95 Standard Edition
This article was previously published under Q139418
SYMPTOMS
When you use the /q switch to run a quiet mode installation of Microsoft
Office for Windows 95, version 7.0 or Microsoft Office 97 for Windows
from a CD-ROM, you receive the following error message:
Microsoft Office 95 Setup was not completed successfully.
CAUSE
When you install Microsoft Office from a compact disc, you are prompted
for a CD Key. In an automated process such as the quiet mode
installation, you are not prompted for product identification. This
identification is required for the completion of setup. Without the
identification, the Setup program fails and you receive the error
message.
RESOLUTION
When you begin the workstation installation, type the following on the
command line
<drive>:<path>\setup /q /k"1234567890"
where <drive> is the location of your CD-ROM drive, <path> is the path to
the Setup program, and the ten digits in quotation marks (eleven in
Office 97) are the CD Key number located on the orange sticker on the
back of your compact disc case.
Entering this command at the command line enters the CD Key for the
product identification process involved during the installation. This is
not the case for disk installations--the product identification code is
written onto the disk and does not require user input.
MORE INFORMATION
Quiet mode installation is an installation option for network
administrators to automate installations, usually from administrative
installations to a network server. The quiet mode allows the
administrator to install Microsoft Office without being prompted for
input, which allows an unattended installation. This type of installation
is not recommended because it provides a typical installation and does
not allow you to specify user and company names.
REFERENCES
"Getting Results with Microsoft Office for Windows 95," version 7.0, Part
1, "Install and Start Microsoft Office," page 25-29
For additional information, please see the following article(s) in the
Microsoft Knowledge Base:
132374
OFF: How to Display Help on Running Setup Program with Switches
Additional query words: error 8.00 97 office8 ppt97 ppt95 ppt8 CD-KEY
Keywords: KB139418