Knowledge Base

Multimedia: Program Will Not Launch

Article ID: 139533

Article Last Modified on 11/24/2003

Microsoft Cinemania 96 for Macintosh
Microsoft Music Central 96 for Macintosh
Microsoft Music Central 96 Standard Edition
Microsoft Cinemania 96

This article was previously published under Q139533

SYMPTOMS

When you attempt to start one of the products listed above, you receive the following error message:

<Product name> cannot find the file ... data\<product name>.m14. Please insert the CD into your CD-ROM drive and restart the machine.

CAUSE

This error message may be caused by a corrupted update file, or by file corruption that occurred during download.

RESOLUTION

To resolve this problem, move the update file from the Updates folder to a floppy disk and restart the machine.

If this resolves the problem, repeat the download for your update file.

STATUS

Microsoft has confirmed this to be a problem in the products listed. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The update file may have become corrupted when you downloaded the file off of the Internet. You may need to decrease the baud rate of your modem to successfully download the file.

Additional query words: 1996multi media multimedia multi-media mmtitles kbmm

Keywords: KB139533