STOP: 0x0000000A After Installing Cheyenne ArcServe 1.0
Article ID: 139633
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q139633
SYMPTOMS
After you install the Cheyenne ArcServe 1.0 tape backup software, the
following STOP error message appears:
STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL
RESOLUTION
To correct this problem, do one of the following:
- Upgrade to Cheyenne ArcServe 2.0 or greater.
-OR-
- Request ECN074.ZIP by sending an electronic mail to *SYSOP in the
Cheyenne Software Forum (GO CHEYENNE). You must include your
ArcServe software serial number.
For more information, contact Cheyenne Software, Inc., Technical Support
at (800) 243-9832.
The Cheyenne ArcServe tape backup software is manufactured by Cheyenne
Software, Inc., a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.
Additional query words: prodnt DAC960NT.SYS
Keywords: kb3rdparty KB139633