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Eicon Diva ISDN PC-Card Setup Disables Mass-Storage Devices

Article ID: 140047

Article Last Modified on 10/31/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q140047

SYMPTOMS

When you install the driver for Eicon Diva ISDN PC-Card devices on your computer, PC-Card adapters connecting mass-storage devices (such as SCSI adapters or IDE hard disks) stop working. Another symptom of this problem is that mass-storage devices you are trying to install may not work if you already have the Eicon product installed.

CAUSE

The setup program for the Eicon Diva ISDN adapter changes the startup value for the PCMCIA driver to "System." To work for mass-storage devices, this driver must be set to "Boot."

This problem exists in the Eicon driver that ships with the Windows NT 4.0 compact disc. Eicon is aware of this.

RESOLUTION

To resolve this problem, perform the following steps:

Click the Start button, point to Settings, click Control Panel, and then double-click Devices.
In the Device list, click Pcmcia, click Startup, and then click Boot.
Click OK, and then click Close.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kb3rdparty kbhardware kbsetup KB140047